Privacy policy

Effective Date: 07/07/2025
Company: Liora AI

At Liora AI (“we,” “us,” “our”), your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to explore cancer treatment options, both medical and natural.

We are committed to protecting your personal and health-related data with transparency, security, and control.

1. What We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, and phone number (if you provide them)
  • Basic demographic details (age, gender, country, etc.)

b. Health Information (Sensitive)

  • Uploaded medical files (diagnosis reports, lab results, etc.)
  • User-provided medical history or cancer profile
  • Preferences for natural vs. conventional care

c. Technical Information

  • IP address, browser type, operating system
  • Device identifiers and usage data

2. How We Use Your Data

We use your data to:

  • Generate AI-powered treatment and research insights tailored to your profile
  • Match your case with clinical trials, natural therapies, or global care options
  • Provide you with a downloadable summary or care navigation report
  • Improve our platform and personalize user experience
  • Communicate with you if you request support or book a consultation

We do not provide medical advice, diagnosis, or treatment. All information is for educational purposes only.

3. How We Protect Your Data

We take your privacy seriously. Measures include:

  • End-to-end encryption for uploaded files and data in transit
  • Data minimization: we only collect what we need
  • EU-based secure servers (GDPR-compliant)
  • Regular security audits and restricted employee access

4. Sharing and Disclosure

We do not sell or share your personal or health information with third parties for marketing purposes.

We may share data only:

  • With vetted medical professionals or advisors (only with your consent)
  • With trusted infrastructure providers (e.g. cloud hosting), under strict confidentiality
  • When legally required (e.g. court order or legal obligation)

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Request a copy of your data
  • Withdraw consent at any time
  • Request restriction or objection to processing

To make any such request, please contact us at [your email/contact form link].

6. Cookies and Tracking

We may use cookies or analytics tools to understand user behavior and improve our platform. You can opt out through your browser settings.

7. Children's Privacy

Liora AI is not intended for use by individuals under the age of 16 without parental or guardian consent. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an “Effective Date” and posted on this page.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to:

Liora AI
Email: [support@liora.ai]

Let me know if you want a version tailored to the U.S. (HIPAA-style language) or localized for Albanian/EU regulators.